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SUNAI - custom software development solutions

Our Office

5900 Hollis St, Ste W
Emeryville, CA 94608

SUNAI - custom software development solutions

Phone Number

Locate Us

  United States(HQ)

5900 Hollis St, Ste W, Emeryville, CA 94608

Frequently Asked Question

What kind of software development services do you offer?

We offer a wide range of software development services, including mobile app development, web app development, cloud and DevOps, and product design. Our team has extensive experience in these areas, and we are committed to providing affordable services to our clients.

Which industries do you specialize in and what experience do you have working in these industries?

We specialize in serving industries such as e-commerce, transportation, healthcare, insure-tech, fintech, food-tech, tourism, and supply chain. Our team has a wealth of experience working with companies in these industries, and we understand the unique challenges and requirements of each one.

What is your process for building a minimum viable product (MVP)?

Our process for building an MVP involves several stages, including requirements gathering, design, development, testing, and deployment. We work closely with our clients to ensure that the MVP meets their needs and goals, and we prioritize rapid development and iteration to get the product to market as quickly as possible.

How do you ensure the quality of your software development services?

We have a rigorous quality assurance process that includes both automated and manual testing. We use industry-standard testing frameworks and tools to identify and resolve issues, and we have a dedicated QA team that is responsible for ensuring the quality of our software development services.

What is your pricing model and payment terms?

We offer flexible pricing models and payment terms to meet the needs of our clients. Our pricing is competitive and transparent, and we work closely with our clients to ensure that our services are affordable and within their budget.

What technologies and programming languages do you use for software development ?

We use a wide range of technologies and programming languages, including Java, Python, React JS, React Native, Angular, and Swift. Our team stays up to date with the latest trends and technologies in software development to ensure that we are using the best tools and approaches for each project.

How long does it typically take to complete a project ?

The timeline for completing a project depends on several factors, including the scope of the project, the complexity of the requirements, and the availability of resources. We work closely with our clients to establish realistic timelines and ensure that we meet their deadlines.

Do you provide ongoing support and maintenance for the software developed ?

Yes, we offer ongoing support and maintenance for the software developed by our team. We understand that software requires regular updates and maintenance to ensure that it continues to function as expected, and we are committed to providing this support to our clients.

What is your policy on confidentiality and data security ?

We take data security and confidentiality very seriously and have strict policies and procedures in place to protect our client’s data. We use industry-standard encryption and security protocols to safeguard our client’s data and ensure that it is only accessible to authorized personnel.

Can you provide any case studies or testimonials from previous clients ?

Yes, we have a portfolio of case studies and testimonials from previous clients that demonstrate our expertise and track record of success. We are proud of our work and are always happy to share our success stories with potential clients.

How do you approach project management and communication with clients ?

We have a dedicated project management team that is responsible for overseeing each project from start to finish. We use agile methodologies to ensure that projects are completed on time and within budget, and we maintain regular communication with our clients to ensure that they are informed and involved throughout the development process.

What is your experience with cloud computing and DevOps ?

As a software development outsourcing company, we have extensive experience with cloud computing and DevOps. We leverage cloud computing platforms like AWS, Azure, and GCP to provide flexible and cost-effective solutions. Our DevOps approach includes CI/CD pipelines, automated testing, and monitoring tools to improve software quality and reliability. By adopting these technologies and practices, we deliver high-quality software development services to our clients.

Can you help with product design and digital marketing ?

Yes, we can definitely help with product design and digital marketing. Our team of experts includes UI/UX designers and digital marketing specialists who can work with you to create a product design that is visually appealing, user-friendly, and optimized for conversions. We can also help with digital marketing strategies that can drive traffic and engagement to your product, ultimately helping you to reach your business goals.

What sets your company apart from other software development outsourcing companies in terms of pricing, quality, and customer service ?

Our company stands out in several ways. Firstly, we prioritize affordability without compromising on quality. Our pricing model is transparent, and we work with you to create a custom solution that meets your needs and budget. In terms of quality, our team is highly experienced and skilled, ensuring that the software we develop is reliable, scalable, and maintainable. We also place a strong emphasis on customer service, working closely with you throughout the project to ensure that your needs are met and any issues are promptly addressed. Overall, our focus on affordability, quality, and customer service sets us apart from other software development outsourcing companies.

What platforms do you develop mobile apps for ?

We develop cross platform mobile apps for both iOS and Android platforms using React Native. Our team of experienced developers uses the latest tools and technologies to create custom mobile apps that meet our clients’ specific business needs.

How do you ensure the user experience is optimal for the mobile app or web app being developed ?

We have a team of UX/UI designers who work closely with our developers to ensure that the user experience is optimal for the mobile app or web app being developed. Our designers conduct user research and testing to create intuitive and user-friendly interfaces that improve user engagement and satisfaction.

What is your approach to app security and data protection ?

We take app security and data protection very seriously. Our developers follow industry-standard security practices, such as encryption and secure authentication, to ensure that the apps we develop are secure and protected against data breaches.

How do you ensure cultural alignment between your team and our company ?

We understand the importance of cultural alignment in software development outsourcing. Our team consists of diverse professionals who have experience working with various industries, including e-commerce, healthcare, fintech, and more. We take time to understand your company’s culture and values to ensure that our team aligns with your expectations.

What measures do you take to ensure timely delivery of projects ?

We follow a project management process that involves regular communication, feedback, and milestones tracking. Our team is well-versed in agile methodologies and can adjust to project scope changes. We set realistic timelines and ensure that we meet them to deliver quality software on time.

How do you handle project scope changes and how does it impact the project timeline ?

We understand that project scope changes are inevitable in software development. We ensure that our team is flexible and can adjust to changes without compromising the project’s quality and timeline. We follow a change management process that involves discussing the impact of the change and updating the project plan accordingly.

How do you ensure smooth collaboration and communication between your team and ours ?

We understand the importance of effective communication in software development outsourcing. Our team is proficient in English and has experience working with clients from various industries. We use various communication tools, including project management software and video conferencing, to ensure seamless collaboration.

How do you ensure the security of our intellectual property and confidential data ?

We follow industry-standard security protocols to ensure the security of your intellectual property and confidential data. Our team is bound by a non-disclosure agreement, and we ensure that all data is encrypted and stored securely.

Can you provide us with a dedicated team for our project, and what are the benefits of having a dedicated team ?

Yes, we can provide you with a dedicated team for your project. Having a dedicated team ensures that your project receives full attention, and you have direct communication with the team. This approach results in faster delivery, higher quality output, and better project visibility.

What kind of flexibility do you offer in terms of resource allocation and scaling up or down the team size based on our project requirements ?

We understand that project requirements can change, and we offer flexibility in terms of resource allocation. We can scale up or down the team size based on your project requirements, and we ensure that you only pay for the resources you need.

How do you ensure the quality of the code and its maintainability ?

We follow industry-standard coding practices and perform code reviews to ensure that the code is of high quality and maintainable. We use version control systems to ensure that the code is well-documented and easily accessible for future maintenance.

Do you offer any post-development services such as software testing, debugging, and optimization ?

Yes, we offer post-development services such as software testing, debugging, and optimization. We ensure that the software is thoroughly tested before deployment and offer ongoing support to ensure that the software continues to function optimally.

How do you handle disputes or issues that may arise during the project, and what is your process for resolving them ?

We understand that disputes or issues may arise during the project. We ensure that our team maintains transparency throughout the project and that all stakeholders are informed of any issues. We have a dispute resolution process in place that involves discussing the issue and finding a mutually beneficial solution.

How do I get started working with your software development company ?

To get started with our software development company, you can contact us through our website or email us directly. We will schedule an initial consultation to discuss your project requirements, goals, and budget. Our team will provide you with a detailed project proposal outlining the scope of work, timeline, and cost. Once you agree to the proposal, we will sign a contract and begin the project. Our team will provide regular updates and maintain open communication throughout the development process. Upon completion of the project, we will conduct a thorough quality check and provide post-development support and maintenance services.

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